Troubleshooting: Voicemail Password
Learn how to reset your voicemail password.
In order to reset your voicemail password, please either call customer service or use your MyNovus Phone login
Browse our articles for quick how-tos and helpful explainers.
Learn how to reset your voicemail password.
In order to reset your voicemail password, please either call customer service or use your MyNovus Phone login
Call Centre:
7am – 11pm
(7 days a week, except for Christmas Day)
604 642 6688
customerservice@novusnow.ca or use our online form
Live Chat:
Mon – Fri 9am-5pm
Check here to see if your PVR is on the list of ones we can welcome to the family.
Motorola DCX 3400
Motorola DCX 3200 P1
Motorola DCX 3200 P2*
Motorola DCX 3200 P3*
Motorola DCX 3501*
Motorola DCX 3510*
Motorola DCT 700
Motorola DCT 2000
Motorola DCT 2500
Motorola DCT 3080
Motorola DCT 3416
Motorola DCT 5100
Motorola DCT 6200
Motorola DCT 6208
Motorola DCT 6412
Motorola DCT 6416
Pace TDC 775
DPace TDC 776
DPace TDC 758
DPace TDC 777
DPVR Expander
*As long as these boxes are not from Shaw or OCAP we are able to reprogram them.
Tell us your question, and your email address, and someone will be in touch as soon as possible.
Submit your information, so we can start emailing your monthly invoice to you.
Fill in the blanks below to receive Novus Updates (we promise we won’t spam you). We’ll also automatically enter you to win 1 month of free Internet, winners drawn every month. If you are a Novus customer, enter your account number or address to also receive a credit for one free VOD movie.
Please fill out the following fields to start earning today:
Tell us where you're interested in having an Away Number, and we'll let you know if it's available as soon as we can!
We'll have you buzzing people into your front door in a jiffy, we just need you to fill in some important information below.
*Please note that the EnterPhone Plus feature is only available to Novus Phone customers in dialed buildings. Not sure if you live in one? Our Customer Service agent will let you know.
Fill in the blanks below to complete the referral.