Self Install Instructions – Coax Modem (Positron Coax G1001-C)

What’s in the box?

How to connect the Positron Modem:

1 – Locate the coax wall jack. This is usually on a wall where your TV is set up.

2 – Connect the supplied Coax Cable (Figure 3) to the wall jack by turning it clock wise until tight.

3 – Screw the other end of the Coax Cable to the modem where it says, “G.hn”.

Connecting the power cable to the Positron Modem:

1 – Connect the Power Cable (Figure 2) to the Positron Modem and the other end to an AC outlet.

2 – Wait for the modem to power up. The “PWR” and “G.hn” lights will turn to solid GREEN when it is ready.

Connecting the router:

– If you have an U4 router in your box as Figure A, please continue to follow the steps below.
– If you have a 844E router in your box as Figure B, please jump to “B – Connecting the 844E Router”.
– If you have a U6 router in your box as Figure C, please jump to “C – Connecting the U6 Router”.

A: Connecting the U4 router:

1 – Connect one side of the Ethernet cable (Figure 4) to the port on the modem where it says “GE”.

2 – With the other end of the ethernet cable, plug this directly into the ethernet port of your router.

3 – Connect to available wall electrical socket and the routers power port.

4 – Turn Router On: The light on the left at the back should turn on automatically and flash YELLOW.

5 – Boot-Up: Allow the device to fully boot-up (about 4 minutes) until the light is solid GREEN. (*There may be multiple outlets in your home, however only 1 will give the active connection. Please try all available outlets before contacting support*)

6 – Connect to the WiFi: Select the wifi network name that starts with, “NOVUS_” followed by the SSID located on the sticker that is on the side of your router. When prompted for the password or passphrase enter the WPA Key which is also listed on the side of our router.

Please jump to the last section.

B: Connecting the 844E router:

1 – Connect one side of the Ethernet cable (Figure 4) to the port on the modem where it says “GE”.

2 – With the other end of the ethernet cable, plug this directly into the ethernet port of your router.

3 – Connect the Power Cord: connect to available wall electrical socket and the routers power port.

4 – Turn Router On: Push the ON/OFF switch on the back of the router. The power light on the front of the device should turn on immediately.

5 – Boot-Up: Allow the device to fully boot-up (about 4 minutes) until the service light is GREEN. *There may be multiple outlets in your home, however only 1 will give the active connection. Please try all available outlets before contacting support

6 – Connect to the WiFi: Select the wifi network name that starts with, “NOVUS_” followed by the SSID located on the sticker that is on the side of your router. When prompted for the password or passphrase enter the WPA Key which is also listed on the side of our router.

C: Connecting the U6 router:

1 – Connect one side of the Ethernet cable (Figure 4) to the port on the modem where it says “GE”.

2 – With the other end of the ethernet cable, plug this directly into the WAN port of your router.

3 – Connect the Power Cord: connect to available wall electrical socket and the routers power port.

4 – Turn Router On: The bar light on the edge should turn on automatically and flash YELLOW. Allow the device to fully boot-up (about 4 minutes).

5 – Boot-Up: Once the device boots up successfully, you will see the light is solid GREEN. (If the unit is constantly flashing RED – the boot up is failed). *There may be multiple outlets in your home, however only 1 will give the active connection. Please try all available outlets before contacting support

6 – Connect to the WiFi: Select the wifi network name that starts with, “NOVUS_” followed by the SSID located on the sticker that is on the side of your router. When prompted for the password or passphrase enter the WPA Key which is also listed on the side of our router.

Your Internet service should now be connected. Test your connection by opening a web page on your device.

If you are having any problems, please do not hesitate to contact Tech Support at 604.642.6688 or send us a direct message on Facebook or Twitter.