For the release of any confidential information, the Disclosure Document must be submitted to Novus for review. The form must be submitted from an official law enforcement agency address. We will verify your contact information with the appropriate law enforcement agency prior to releasing any information. A warrant or desk order must be provided for any request involving a criminal case.
Please download the Disclosure Document and fill out the form in its entirety. Email the completed form to lawenforcement@novusnow.ca using the subject line “Disclosure Request”. Please include a copy of the warrant or production order whenever available. We only accept requests from verified law enforcement agencies. We will not respond to any correspondence sent by non-law enforcement officials to the address above.
Request for information without a warrant or production order must be for exigent circumstances only and should be specific and accurate for us to accommodate.
Please note: for exigent circumstances, the event must have occurred in the past 24 hours.
Our Privacy Team will review and respond to the request on a case-by-case basis.