Fibre fast, GIG speeds.

Get Novus 1 GIG for $50/mth for a limited time. Includes Unlimited Data & Symmetrical Speeds. No contracts & price guaranteed for 2 years!
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All plans come with Unlimited Data and Symmetrical Speeds. Perfect for binge-watchers, hardcore gamers, and serious work from homers!

We own and build our own Fibre Optic network. Fibre Optics is the absolute best choice for lightning fast speeds & reliability.

Our fastest residential Internet speed is now available in select buildings.

Guaranteed 2-Year Pricing $50/mth
Applicable taxes apply
Everyday Plus

Internet 100

Up to 100 Download & Upload
Unlimited Data Usage
Work and Play from home at the best price! Reliable and secure Fibre Optic connection.
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Included

- Wireless router rental free for 2 years
- Free installation
- Unlimited, free tech support
- No set up or connection fees
- Managed WiFi

Specifications

– 1 dynamic IP
– 10 email accounts
– 5GB email account space
– Optional domain hosting

 

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Customer computer or laptop, wireless router, and environment can affect Internet speeds.
Acceptable usage policy applies

Guaranteed 2-Year Pricing $60/mth
Applicable taxes apply
Speed Lovers

Internet 500

Up to 500 Download & Upload
Unlimited Data Usage
Looking for more speed? Feeling the need to go even faster? This plan is for you! Unlimited Data and Symmetrical Speeds are included. Smoother streaming and faster uploads all on a reliable and secure Fibre Optic connection.
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Included

- Includes the latest WiFi 6 wireless router for an ultra-fast WiFi experience and whole home coverage. Free rental for 2 years.
- Free installation
- Unlimited, free tech support
- Managed WiFi

Specifications

– 1 dynamic IP
– 10 email accounts
– 5GB email account space
– Optional domain hosting

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^Internet 500 only available in buildings with supporting technology.
Customer computer or laptop, wireless router, and environment can affect Internet speeds.
Acceptable usage policy applies

Guaranteed 2-Year Pricing $50/mth
Regular Price $70/MTHApplicable taxes apply
Limited Time Offer
Super Speed

Internet 1000

Up to 1000 Download & Upload
Unlimited Data Usage
Get it all done in a blink of an eye. For the ultimate Internet user. Super fast, super reliable speeds all on our very own Fibre Optic network. The latest WiFi 6 router, Unlimited Data, and Symmetrical Speeds are included.
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Included

- Includes the latest WiFi 6 wireless router for an ultra-fast WiFi experience and whole home coverage. Free rental for 2 years.
- Free installation
- Unlimited, free tech support
- Managed WiFi

Specifications

– 1 dynamic IP
– 10 email accounts
– 5GB email account space
– Optional domain hosting

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^Internet 1GIG only available in buildings with supporting technology.
Customer computer or laptop, wireless router, and environment can affect Internet speeds.
Acceptable usage policy applies

Guaranteed 2-Year Pricing $95/mth
Applicable taxes apply
OMG Fast

Internet 2500

Up to 2500 Download & Upload
Unlimited Data Usage
Once you go this fast, there’s no going back. Includes the latest WiFi 6 wireless router for an ultra-fast WiFi experience and whole-home coverage. Do it all on our reliable and secure Fibre Optic connection. Unlimited Data and Symmetrical Speeds are included for the fastest uploading and downloading.
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Included

- Includes the latest WiFi 6 wireless router for an ultra-fast WiFi experience and whole home coverage. Free rental for 2 years.
- Managed WiFi experience
- Free Installation
- Unlimited, free tech support

Specifications

– 802.11AX (WiFi 6) technology
– Dual Band 6×6 streams
– Mu-Mimo & Beamforming
– 2.5 Gigabit Ethernet Wan Interface
– 1 dynamic IP
– 10 email accounts
– 5GB email account space
– Optional domain hosting

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^Internet 2.5 GIG only available in buildings with supporting technology.
Customer computer or laptop, wireless router, and environment can affect Internet speeds.
Acceptable usage policy applies

Order Online Here

Test your Internet speed

Don't just take our word for it.

Use our certified, third-party speed test. How does the speed test work?

How does the speed test work? Close x

Why are the results different each time?

Even if you’re not using your computer for anything, it’s always processing in the background.

Why are the results different when I use other speed tests?

If you’re a Novus customer, and use another provider’s speed test, the data has to travel outside of Novus’ network, which adds a few miliseconds.

What are bits?

Here’s the nitty bitty: a bit is the most basic/smallest amount of info. This speed test measures your speed in millions of bits per second (Mbps).

Results not what you expected?

If you’re a Novus customer, contact us so our pit crew can get you back up to speed. We’re good like that. If you’re not a Novus customer, contact us to try out some faster, smoother wheels.

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We love making new equipment friends

Give us the information about your current PVR, and we’ll reprogram it so it can play with our system.

Step 1 – Fill in the information below to confirm ownership of your equipment.

Step 2 – Connect your digital box to your TV, the wall cable outlet and an electrical outlet.

Step 3 – Call Novus Technical Support at 604 642 6688 to have your box reprogrammed.

I confirm that the information provided is correct, the name above is the rightful owner of the digital terminal with the serial number above. Digital terminal listed above is not subject to any lease or rental agreement, and is being re-programmed at my request.

*Please note these PVR's can only be reprogrammed if they are non-Shaw or OCAP boxes
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Check here to see if your PVR is on the list of ones we can welcome to the family.

Motorola DCX 3400
Motorola DCX 3200 P1
Motorola DCX 3200 P2*
Motorola DCX 3200 P3*
Motorola DCX 3501*
Motorola DCX 3510*
Motorola DCT 700
Motorola DCT 2000
Motorola DCT 2500
Motorola DCT 3080
Motorola DCT 3416
Motorola DCT 5100
Motorola DCT 6200
Motorola DCT 6208
Motorola DCT 6412
Motorola DCT 6416
Pace TDC 775
DPace TDC 776
DPace TDC 758
DPace TDC 777
DPVR Expander

*As long as these boxes are not from Shaw or OCAP we are able to reprogram them.

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We’d love to hear from you

Tell us your question, and your email address, and someone will be in touch as soon as possible.

Make sure to include your name, subject, address, email, and a brief message so we can get the right person to get in touch with you.
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Submit your information, so we can start emailing your monthly invoice to you.

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Fill in the blanks below to receive Novus Updates (we promise we won’t spam you). We’ll also automatically enter you to win 1 month of free Internet, winners drawn every month. If you are a Novus customer, enter your account number or address to also receive a credit for one free VOD movie.

Are you a Novus customer?
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Please fill out the following fields to start earning today:

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Away Number City Availability

Tell us where you're interested in having an Away Number, and we'll let you know if it's available as soon as we can!

Your current contact information:

Where would you like an Away Number? (Canada only)

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Request EnterPhone Plus Feature

We'll have you buzzing people into your front door in a jiffy, we just need you to fill in some important information below.

*Please note that the EnterPhone Plus feature is only available to Novus Phone customers in dialed buildings. Not sure if you live in one? Our Customer Service agent will let you know.

Your information:

Service Address

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We will contact winners through email, good luck.
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Send us your feedback. Comments are anonymous, so say what you want. But please keep it family friendly!
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Fill in the blanks below to complete the referral.

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We welcome your comments, suggestions, and concerns relating to accessibility.
1. Description of the accessibility issue(s) encountered, concerns and/or suggestions for improvement
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