Support

How can we help?

Browse our articles for quick how-tos and helpful explainers.

Return to support

TV Apps | Stingray Web Player

stingraymusic-webplayer-vibes-EN_0

Stingray Web Player

Play music online. It’s Easy! At home, the office, the coffee shop or a friend’s house; you can stream music online everywhere life takes you. It could not be easier! Simply log in to enjoy unlimited online free music streaming. Your Stingray Music account gives you access to the music you love from any supported web browser. Your profile, favourites and preferences will follow you seamlessly on TV, mobile and the web.

The Stingray Music web player is available FREE to all Novus TV subscribers & users who already have the Stingray Music mobile app on their smartphone or tablet.

Use your existing Stingray Music account to connect to the web player quickly and easily. Your profile, favourites and preferences will follow you seamlessly across devices. You’ll enjoy the same great channel lineup as on the mobile app. 

Getting Started

Screen Shot 2017-01-06 at 3.43.27 PM


ALREADY ENJOYING THE STINGRAY MUSIC MOBILE APP? 

  1. Visit webplayer.stingray.com/playon your computer and select Log In
  2. Launch the Stingray Music mobile app on your mobile device
  3. Follow instructions to scan the code displayed on your computer screen using the Stingray Music mobile app.
  4. You’ll instantly connect to the web player – start listening to great music!

Screen Shot 2017-01-06 at 3.48.18 PM

DON’T HAVE THE STINGRAY MUSIC APP YET?
To listen to stingray music on the web, you need a stingray account and a mobile device (ios or android).

  1. Download and install the Stingray Music mobile app from iTunes or Google Play
  2. Launch the app, follow the Sign Up process to create your account.
  3. Once your account is created, visit webplayer.stingray.com/play and select Log In.
  4. Follow instructions to instantly connect to the web player and start listening to FREE music!

Learn more about the Stingray Music App

For more details about login & features, download the full Stingray Web Player User Guide

Last updated: August 15, 2019

Related articles

Top articles

Close x
Equipment activation Close x

We love making new equipment friends

Give us the information about your current PVR, and we’ll reprogram it so it can play with our system.

Step 1 – Fill in the information below to confirm ownership of your equipment.

Step 2 – Connect your digital box to your TV, the wall cable outlet and an electrical outlet.

Step 3 – Call Novus Technical Support at 604 642 6688 to have your box reprogrammed.

I confirm that the information provided is correct, the name above is the rightful owner of the digital terminal with the serial number above. Digital terminal listed above is not subject to any lease or rental agreement, and is being re-programmed at my request.

*Please note these PVR's can only be reprogrammed if they are non-Shaw or OCAP boxes
Close x
Video on demand Close x
PVRs we reprogram Close x

Check here to see if your PVR is on the list of ones we can welcome to the family.

Motorola DCX 3400
Motorola DCX 3200 P1
Motorola DCX 3200 P2*
Motorola DCX 3200 P3*
Motorola DCX 3501*
Motorola DCX 3510*
Motorola DCT 700
Motorola DCT 2000
Motorola DCT 2500
Motorola DCT 3080
Motorola DCT 3416
Motorola DCT 5100
Motorola DCT 6200
Motorola DCT 6208
Motorola DCT 6412
Motorola DCT 6416
Pace TDC 775
DPace TDC 776
DPace TDC 758
DPace TDC 777
DPVR Expander

*As long as these boxes are not from Shaw or OCAP we are able to reprogram them.

Contact form Close x

We’d love to hear from you

Tell us your question, and your email address, and someone will be in touch as soon as possible.

Make sure to include your name, subject, address, email, and a brief message so we can get the right person to get in touch with you.
Request Novus Close x
Sign up for eBilling Close x

Submit your information, so we can start emailing your monthly invoice to you.

Sign up for Novus Updates Close x

Fill in the blanks below to receive Novus Updates (we promise we won’t spam you). We’ll also automatically enter you to win 1 month of free Internet, winners drawn every month. If you are a Novus customer, enter your account number or address to also receive a credit for one free VOD movie.

Are you a Novus customer?
Earn Aeroplan Miles with Novus Close x

Please fill out the following fields to start earning today:

Away Number City Availability Close x

Away Number City Availability

Tell us where you're interested in having an Away Number, and we'll let you know if it's available as soon as we can!

Your current contact information:

Where would you like an Away Number? (Canada only)

Close x

Request EnterPhone Plus Feature

We'll have you buzzing people into your front door in a jiffy, we just need you to fill in some important information below.

*Please note that the EnterPhone Plus feature is only available to Novus Phone customers in dialed buildings. Not sure if you live in one? Our Customer Service agent will let you know.

Your information:

Service Address

No contest selected Close x
For your chance to win no contest selected please enter the following information.
We will contact winners through email, good luck.
Share your thoughts Close x
Send us your feedback. Comments are anonymous, so say what you want. But please keep it family friendly!
Refer A Friend Close x

Fill in the blanks below to complete the referral.

I'm the
Existing Customer Details:
New Customer Details:
Accessibility Feedback Close x
We welcome your comments, suggestions, and concerns relating to accessibility.
1. Description of the accessibility issue(s) encountered, concerns and/or suggestions for improvement
2. Location and date of occurrence, if applicable
3. All feedback will be kept confidential. Please provide your name and contact information if you would like us to follow up with you. (optional)
Close x
Service Disruption Notice Close x
Close x